Customer Feedback - Fours industriels BMI and Pyrocontrole, 70 years working together in the Rhône-Alpes region.
Fours industriels BMI and Pyrocontrole have been working hand in hand for nearly 70 years. We look at a historic collaboration in Rhône-Alpes with Cyril Piras, head of R&D.
Fours industriels BMI and Pyrocontrole have been working hand in hand for nearly 70 years. We look at a historic collaboration in Rhône-Alpes with Cyril Piras, head of R&D.
- What is Fours industriels BMI's core sector?
Ever since it was founded, Fours industriels BMI has designed and manufactured industrial furnaces for heat treatments. In the 1980s, we specialized in manufacturing industrial vacuum furnaces.
- How long have you been customers of Pyrocontrole?
The answer's simple! Ever since our foundation in the 1940s! I find it amazing to realize that we have been working together for so long and that we have jointly faced so many technological developments!
- What products do you use?
We use two types of products. The first is the Thyritop 30 power controller, which has the advantage of handling resistive and inductive loads, an operating range from 110VAC to 500VAC and from 16 A to 350 A. We particularly appreciate the practicality of the fuses which can be changed very quickly and the number of standard functions is just what we're looking for!
The second is also a Thyritop, but the 600! We are really proud at BMI because we worked on its development with Pyrocontrole. We really needed a specific controller for our furnaces, which are involved in heat treatment; particularly for the aerospace and pharmaceutical industries. Briefly, this type of furnace heats the molecular structure to make the material harder, so we need ultra-accurate, reliable controllers. In addition, with the PyroALM we can smooth the network power and thus optimize energy consumption!
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- What are Pyrocontrole's advantages?
As a partner for us, Pyrocontrole is like a Swiss Army knife! It's hard to know where to start….
During our 70 years working together, we have been able to establish a genuine trust-based relationship, which is a rare thing today. Our various exchanges are simple, the products are technically sophisticated, the technical support is quick to respond and the quality-price ratio is advantageous. What more could we ask for?
- What projects are being developed with Pyrocontrole for the future?
The main issue currently facing our company is decarbonization. Ever since we started out, we have been proactive to optimize our furnace production so that we are always "up to date" and meet our customers' requirements even more closely. So, in 2022, we are looking for solutions to combine cost savings and energy savings. What's magic is that both of these concepts point to the same thing: decarbonization.
- What is your opinion of your business and technical relationship with Pyrocontrole.
To sum up, they listen, they respond quickly and deliver high performance!
Personally, I work with Bruno Burioni, Pyrocontrole's Key Accounts Manager. Over the last three years, we have built up a genuine trust-based relationship. We also appreciate the simple, effective technical documentation which helps us avoid time-wasting.
